Telemarketing Senior Staff - Financial Service

- Responsible to make sure the telemarketing team following the standard service and target performance.

- Responsible create and analysing the agent performance

- Managing, developing and supporting the agent and creating the daily SOP

- Responsible to give a feedback to the agent and making sure that the agent able to achieve the weekly, monthly, quaterly, yearly target.

- Creating the report to management about the agent performance

- Able to deliver the company product to the agent and make sure the agent able to deliver it according to the company goal





- Have 2 years of experience in the team leader position in telemarketing

- Experince in handlig call center agent

- Good Communcation skill

- Able to communicate in English







- Strong will

- Smart

- Communicative

-Pay attention to detail

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