Job summary
| Job category | IT Engineering (System Engineer / Web / Gaming)／System Engineer (Network / Database / Server / Communication Infrastructure / Security) |
|---|---|
| Industry | Other／ |
| Employment type | Uncategorized |
| Position level | Other |
| Number of openings | 1 |
| Desired entry time | - |
| Required language skill |
English （Business） |
| Foreign language competence | - |
| Working hours | Others |
| Welfares / Leave systems |
Work details
<Job Responsibilities>
- Respond to emails and phone calls from customer with applied service level agreement
- IT Support by phone, email or remote
- Update troubleshoot progress to internal and external
- Manage support to third parties (vendor, distributor, principal, ISP, etc.)
- Update ticket system and reporting
- Manage support engineer scheduling
- Other responsibilities as needed
<Necessary Skill / Experience >
・Min. D3 Degree
・Business English proficiency
・Min. 2 years of experience as IT Helpdesk with experience as Engineer
・Experienced in PC Desktop Management, NW, Server, etc.
About interview
Liaison
IT Helpdesk Support - IT Solutions
RGF HR Agent
5 〜 7 million Rp
