Project Manager for IT Industry

Resposibilities :
• Conduct Project Management process according to applied Project Methodology based on the determined role
• Conduct in-depth requirement analysis, validation and verification, with benchmarking, discussion, create mock up, etc. Ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable
• Proactively learn and utilize new technologies, concepts and procedures as appropriate to project requirements
• Review business solution (to-be design) which offered to the customer is applicable, and covered all customers requirements
• Provide support to resolve customer complaint and improvement plan resulted from CS Survey
• Provide periodic report based on the needs of related organizations and/or customer requirement
• Responsible to initiate improvement resumed in SII document
• Analyze root cause, and resolution for any problem
• Review resolution for incident and problem to ensure the resolution are appropriate, comprehensive, and feasible
• Conduct incident & service request management, problem management, change management, release & deployment and service improvement as assigned


Requirements :
• Male / Female
• Intensive experience in exercising IT Project/Operation Management and Business Process Improvement
• Understand of IT Services Market & Business 
• Specialization & Certification Required : IT Project Management, IT Architecture & Planning
• Have good communication, interpersonal skill, and english proficient (written and oral)
• Have good MS Office skill sets


Desirable Experiences :
• Minimum 5 years experience as Business Analyst/consultant
• Strong experience with about 5 years of project, and at least 2 cycle of managing middle size project


Desirable Character :
• Open Minded
• Energetic
• Willing to learn


For interested parties, please do not hesitate to send your updated CV to visiani@rgf-hragent.asia

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