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  2. Jakarta Job seeking
  3. IT Technical Support Staff ~ Supervisor / Staf Bantuan Teknisi IT ~ Supervisor

IT Technical Support Staff ~ Supervisor / Staf Bantuan Teknisi IT ~ Supervisor

8 〜 10 million Rp

  • RGF HR Agent
  • Location: Jakarta
  • Japanese level:Business │Required length of experience:Uncategorized
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Job summary

Job category IT Engineering (System Engineer / Web / Gaming)/System Engineer (Network / Database / Server / Communication Infrastructure / Security)
Industry Other/
Employment type Uncategorized
Position level Other
Number of openings 1
Desired entry time -
Required language skill

Japanese (Business)

English (Business)

Foreign language competence -
Working hours Others
Welfares / Leave systems

Work details

• Maintain and support office Users Workstation (PC/Laptop) and various Office IT Equipment life-cycle and availability
• Coordinate with Telecom Service (ISP) Vendors to ensure Offices Telco Circuits availability (Internet, IDAP, ISDN, PSTN or etc)
• Coordinate and troubleshoot for Office and Factory Structured Cabling System
• Daily System Administration and support (Accounts creation, termination, etc...)
• Documentation (Inventory, IT Drawings, IT related documentation)
• Troubleshooting for IT Equipment and inquiries of users
• Communication with IT Vendors in various categories
• Analyze requirements and perform network and system solutioning, planning, installation/setup, monitoring of network system infrastructure
• Review new solutions and improve the resilience of the current network and system environment
• Plan, deploy, monitor IT solutions to ensure system hardening and network security
• Provide network, server and system operation support, issue isolation, and troubleshooting for incidents
• Act as a network technical escalation point for troubleshooting complex issues in IT infrastructure contexts
• Continually reviews the effectiveness of IT network systems and seeks to optimize the network systems

- Memelihara dan mendukung Workstation Pengguna kantor dan berbagai siklus hidup dan ketersediaan Peralatan IT Kantor
- Berkoordinasi dengan Vendor Layanan Telekomunikasi untuk memastikan ketersediaan Sirkuit Telekomunikasi Kantor
- Berkoordinasi dan memecahkan masalah untuk Sistem Pengkabelan Terstruktur Kantor dan Pabrik
- Administrasi dan dukungan Sistem Harian (Pembuatan akun, penghentian, dll...)
- Dokumentasi (Inventaris, Gambar IT, dokumentasi terkait IT)
- Pemecahan masalah untuk Peralatan IT dan pertanyaan pengguna
- Komunikasi dengan Vendor IT dalam berbagai kategori
- Menganalisis kebutuhan dan melakukan solusi jaringan dan sistem, perencanaan, instalasi/penyiapan, pemantauan infrastruktur sistem jaringan
- Meninjau solusi baru dan meningkatkan ketahanan jaringan dan lingkungan sistem saat ini
- Merencanakan, menerapkan, memantau solusi IT untuk memastikan pengerasan sistem dan keamanan jaringan
- Menyediakan dukungan operasi jaringan, server dan sistem, isolasi masalah, dan pemecahan masalah untuk insiden
- Bertindak sebagai titik eskalasi teknis jaringan untuk memecahkan masalah yang kompleks dalam konteks infrastruktur IT
- Secara terus menerus meninjau efektivitas sistem jaringan IT dan berupaya mengoptimalkan sistem jaringan

・Business level in English OR Japanese
・Has min. 5 years experience in similar role
・Excellent hands-on experience in Cisco LAN/WAN routing/switching implementation and troubleshooting skills with various routing and network protocols
・Expert level understanding of TCP/IP protocol suite, ability to do in-depth level packet analyzing
・Must have experience in PaloAlto firewall, Cisco ASA firewall platforms, Cisco wireless network
・Has a passion for technology and wants to make a difference with technology solutions

・Tingkat bisnis dalam bahasa Inggris atau Jepang
・Memiliki min. 5 tahun pengalaman dalam posisi yang sama
・Pengalaman langsung yang sangat baik dalam implementasi perutean / peralihan Cisco LAN / WAN dan keterampilan pemecahan masalah dengan berbagai perutean dan protokol jaringan
・Pemahaman tingkat ahli tentang rangkaian protokol TCP / IP, kemampuan untuk melakukan analisis paket tingkat mendalam
・Memiliki pengalaman dalam firewall PaloAlto, platform firewall Cisco ASA, jaringan nirkabel Cisco
・Memiliki semangat untuk teknologi dan ingin membuat perbedaan dengan solusi teknologi

About interview


IndonesiaJakarta Map

Name of person in charge of hiring:

IT Technical Support Staff ~ Supervisor / Staf Bantuan Teknisi IT ~ Supervisor

RGF HR Agent

8 〜 10 million Rp


Company overview

RGF HR AgentIT Technical Support Staff ~ Supervisor / Staf Bantuan Teknisi IT ~ Supervisor RGF HR AgentIT Technical Support Staff ~ Supervisor / Staf Bantuan Teknisi IT ~ Supervisor

RGF HR Agent

Human Resources / Education / Consulting / Professional Services /Staffing / Recruiting

RGF (Recruit Global Family) is the overseas corporation of Recruit Holdings Co., Ltd., Japan's largest talent comprehensive service and information service group enterprise, has started for more than 50 years, based on excellent business philosophy and management experience. Transcend national borders, we will discover new opportunities and possibilities worldwide.
RGF HR Agent provides solid support for the hiring activities of companies and the job-hunting activities of applicants as a general HR service company.
We provide not only regular recruitment but also RPO (Recruitment Process Outsourcing), contracts and so on. We deliver comprehensive services that could only be offered by RECRUIT=RGF, which is number one in Japan in the field of talent introduction, temporary staffing and recruitment information advertising. Having thoroughly met the needs of leading companies in Japan, we will also provide our consummate, high-quality services overseas. RECRUIT=RGF, which is number one in Japan, will continue taking on the challenge of becoming number one in the world.

JAPAN: RGF HR Agent Japan (CDS)
Address: 東京都渋谷区広尾1-13-7恵比寿イーストビル2F
TEL (+81)3-6422-4400

CHINA: RGF HR Agent (Shanghai)
Address: 上海市淮海中路8号 蘭生大厦9F
TEL (+86) 21 5331 8000

CHINA: RGF HR Agent (Suzhou)
Address: 蘇州市工業園区蘇州大道西1号 世紀金融大厦1615室
TEL (+86) 512 6262 3595

CHINA: RGF HR Agent (Beijing)
Address: 北京市朝陽区東三環中路39号建外SOHO,A座902室
TEL (+86) 10 5869 0121

CHINA: RGF HR Agent (Tianjin)
Address: 天津市和平区南京路189号津汇広場一号楼1106单元
TEL (+86) 22 2331 1169

CHINA: RGF HR Agent (Dalian)
Address: 大连市高新技术产业园区黄浦路537号(七贤路)泰德大厦811室
TEL (+86) 411 8445 7095

CHINA: RGF HR Agent (Guangzhou)
Address: 广州市天河区林和西路161号 中泰国际广场A塔1309室
TEL (+86) 20 8527 4585

CHINA: RGF HR Agent (Shenzhen)
Address: 深圳市罗湖区嘉宾路2018号深华商业大厦2507室
TEL (+86) 755 8237 5208

HONGKONG: RGF HR Agent Hong Kong Limited
Address: Unit 2206, 22/F, Wu Chung House, 213 Queen’s Road East, Wan Chai, Hong Kong
TEL (+852) 2537 2557

VIETNAM: RGF HR Agent Vietnam Co., Ltd.
Address: RM903 Central Plaza 17 Le Duan St., Dist 1 Ho Chi Minh City
TEL (+84) 8 3911 5800

THAILAND: RGF HR Agent Recruitment (Thailand) Co., Ltd.
Address: 689 BHIRAJ TOWER at EmQuartier, 23rd Floor, Room No. 2304-2306 Sukhumvit Road, North Klongton Sub-District, Vadhana District, Bangkok 10110
TEL (+66)2-021-0333

SINGAPORE: RGF HR Agent Singapore Pte. Ltd.
Address: 71 Robinson Road #05-04 Singapore 068895
TEL (+65) 6221 7437

INDIA: RGF Select India Private Limited
Address: 704-705-706, 7th Floor, Vatika City Point, MGRoad, Gurgaon 122002
TEL (+91)124 4139711

INDONESIA: PT. RGF Human Resources Agent Indonesia
Address: Jakarta Office: Graha Pratama, P1F (21F), Jl. M.T.Haryono Kav. 15, Jakarta 12810, Indonesia
TEL (+62) 21 8378 2866

Company profile


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