Job summary
| Job category | Sales / Clerical / Planning / Logistics／Call Center / Customer Support |
|---|---|
| Industry | Electrical Equipment / Electronics / Machinery／ Machine Parts |
| Employment type | Uncategorized |
| Position level | Director or Above |
| Number of openings | 1 |
| Desired entry time | - |
| Required language skill | |
| Foreign language competence | - |
| Working hours | Others |
| Welfares / Leave systems |
Work details
[Job description]
-Communicating With Clients
Address requests, questions and concerns, making every attempt to resolve the customer's needs as fully and quickly as possible
-Arranging Product Shipments
Assist customers with the order process and provide the most current shipping status on existing ordersl
-Resolving Customer Grievances
Required to demonstrate the ability to multitask and be able to maintain composure and professionalism at all times • Professionally handle incoming inquiry from customers and ensure that inquiry are resolved both promptly and thoroughly.
- Solving problem customer complaint.
- Provide information about all of product.
- Provide quality service and support in a variety of areas including, but not limited to : billing AR Management.
- Troubleshooting customer issues over the phone.
[Skill and Experience]
-Have experience in the duties/experiences above
(being able to execute the roles above) in Trading or Manufacturing company
-English conversation is OK
About interview
Liaison
Customer Service
RGF HR Agent
4 〜 6.5 million Rp
