Service Engineer - Medical Equipment

The Employee's main duties and responsibilities shall be maintenance service of the Company's CT, MRI, X-ray and Ultrasound Equipment (hereafter called the Equipment or the Products) to the Indonesian Market through the following key duties and responsibilities:-



• Perform on-site troubleshooting, installations, start-ups, maintenance, repairs and updates of medical diagnostic equipment.

• Perform periodic preventive maintenance on customer’s installations to ensure that equipment continues to perform reliably. 

• Monitor and resolve recurring problems to ensure ongoing customer satisfaction. 

• Provide pre-sales and/or post-sales technical support to distributors and customers including commissioning, installing, testing, and maintaining products, equipment, and systems.

• Research, evaluate, and recommend new products or equipment upgrades that will meet customer needs. 

• Comply with national and local regulations and safety standards, as well as technical and operational guidelines of Hitachi Medical.

• Ensure the proper use of tool & test equipment and report the usage on any related service report, and ensure tool are calibrated and maintained. 

• Ensure that all customer requests, complaints and comments communicated are forwarded to the corresponding department for action.

• Establish and maintain ongoing positive relationships with customers to develop secure and develop their future business. 

• Plan and execute Field Safety Corrective Action.

• Maintain and update monthly service reports.

• Promote and propose the service contract to the installation customers

• Service spare parts management





• Minimum D3 majoring Electromedical Engineering(ATEM) with more than 3 years of experience in installation and maintenance of CT/MRI and X-ray 

• Posses good analytical and problem-solving skills

• Good communication and interpersonal skills in both English and Bahasa Indonesia

• Able to travel domestic and overseas alone and with short notice

• Ability working with minimum supervises





- Excellent interpersonal skills, with ability to work independently and in a team.

- Aggressive and Initiative

IndonesiaJakarta Map

Name of person in charge of hiring：