Job summary
| Job category | Creative (Advertising / Visual Arts / Design)／Advertising / Visual Arts / Printing / Performing Arts |
|---|---|
| Industry | IT / Communications / Internet／ General / IT Services |
| Employment type | Uncategorized |
| Position level | Director or Above |
| Number of openings | 1 |
| Desired entry time | - |
| Required language skill | |
| Foreign language competence | - |
| Working hours | Others |
| Welfares / Leave systems |
Work details
Company Overview
For the past ten years, f-code Inc. has been creating specialized user interfaces that increase website ROIs in Japan. Through specialized new technology f-code has been able to improve its customers’ website performance significantly with a minimum investment of time and funds. By creating personalized solutions f-code has assisted over 2000 companies in Japan with their web marketing services and is has started expanding its business to ASEAN by opening its subsidiary in Thailand, Hongkong and Indonesia.
Job Description
• Make a strategy for customer success
• Manage CCCM (Cross Channel Campaign Management) like marketing automation & CRM (Customer Relationship Management)
• As analyst of user behavior and make a scenario or strategy of customer success journey
• Manage Customer Success Team
Requirements
• 5+ years working experience as customer experience planner in digital field
• Experience in managing project
About interview
Liaison
Head of Customer Success - Digital Agency
RGF HR Agent
18 〜 35 million Rp
