|Job category||IT Engineering (System Engineer / Web / Gaming)／System Engineer (Upstream Process / Sales)|
|Industry||IT / Communications / Internet／ General / IT Services|
|Number of openings||1|
|Desired entry time||-|
|Required language skill||
|Foreign language competence||-|
|Welfares / Leave systems|
• Manage customer relationship with understanding, defining, and supporting inter-business activities of customer in order to achieve customer satisfaction and Division's objectives.
• Prepare, and conduct service review including SLA (Service Level Agreement)
review with customer and control next action plan.
• Receive customer complain and ensure the action plan is conducted to resolve complain.
• Support in monthly report checklist development for each month
• Minimum graduated from reputable university, Bachelor Degree in Information Technology, Engineering, Business or Science
• Minimum 3 years experience as IT Business Relation/ IT Pre-sales/ IT Business Analyst
• Required skills : Account Management, Business Communication, Analytical Thinking, Logical Structure, Customer Satisfaction, Management, Business Relation Management, Business Proposal, Bidding Management.
• Have good communication, interpersonal skill, and English proficient (written and oral)
• Have good MS Office skill sets
Name of person in charge of hiring：