Job summary
| Job category | Administrative (Human Resources / Finance / Legal / Public Relations)／Management in Management Department |
|---|---|
| Industry | Other／ |
| Employment type | Uncategorized |
| Position level | Other |
| Number of openings | 1 |
| Desired entry time | - |
| Required language skill |
English （Business） |
| Foreign language competence | - |
| Working hours | Others |
| Welfares / Leave systems |
Work details
◆Help manage current customer accounts.
◆Deal with a high volume of inbound and outbound phone calls.
◆Maintain relationships with carriers and customers.
◆Provide exceptional customer service to customers and carriers.
Solve customer and carrier problems and help resolve issues.
◆Provide shipment quotes for customers and set up shipments as required by customers.
◆Handle EXIM work
◆Other related tasks as assigned
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◆Membantu mengelola akun pelanggan saat ini.
◆Menangani panggilan telepon masuk dan keluar dengan volume tinggi.
◆Menjaga hubungan dengan operator dan pelanggan.
◆Memberikan layanan pelanggan yang luar biasa kepada pelanggan dan operator.
◆Menyelesaikan masalah pelanggan dan operator dan membantu menyelesaikan masalah.
◆Memberikan penawaran pengiriman untuk pelanggan dan mengatur pengiriman sesuai kebutuhan pelanggan.
◆Menangani pekerjaan EXIM
◆Tugas terkait lainnya yang ditugaskan
◆Who has license of PPJK
◆3 years Experience in forwarding company as Customer services
◆Experience handle EXIM work
◆English (Business level)
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◆Memiliki lisensi PPJK
◆Pengalaman 3 tahun di perusahaan forwarding sebagai Customer services
◆Berpengalaman menangani pekerjaan EXIM
◆Bahasa Inggris (Tingkat bisnis)
About interview
Liaison
Forwarding/EXIM CS staff - Forwarding
RGF HR Agent
7 〜 10 million Rp
