IT Manager For IT Service Industry

Responsibilities :
• Conduct planning and coordination, the process of development and implementation of IT Service as a whole as well as to provide regarding the regarding the risk which may be faced with the development and implementation of IT Service.
• Monitor, inspect and control the activity of IT Asset Management operations, including workstations, software, server and networks infrastructure assests according to the standard operating procedure.
• Reporting IT Service activity, action plan, and improvement plans to ITS Director
• Handle Efficiently and completly the IT issues that Arise.


Requirements :
• Minimum 8 years on IT, with at least 2 years in similar level
Strong Knowlegde of contact center environments and concepts such as PBX, IVR, CTI expecially for Avaya
• Fluent in English, both verbal and written
• Computer literate (Microsoft Word, Excel, powerpoint, and Internet) and have good reporting skill


Desirable Character :
• Solid intergirty, professionally and personality
• Strong intiatives in self-development
• Good Leadership and team work skills.
• Commitment to quality and timely result of the works
• Highly Organized.

For Interested parties, send your updated CV to marchelia@rgf-hragent.asia

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