Business Relation Officer for IT Consultancy Company

Resposibilities :

• Manage customer relationship with understanding, defining, and supporting inter-business activities of customer in order to achieve customer satisfaction and Division's objectives.

• Prepare, and conduct service review including SLA review with customer and control next action plan.

• Receive customer complain and ensure the action plan is conducted to resolve complain.

• Support in monthly report checklist development for each month



Requirements :

•  Male / Female

•  Minimum graduated from reputable university, Bachelor Degree in Information Technology, Engineering, Business or Science

• Required skills : Account Management, Business Communication, Analytical Thinking, Logical Structure, Customer Satisfaction, Management, Business Relation Management, Business Proposal, Bidding Management.

• Have good communication, interpersonal skill, and english proficient (written and oral)

• Have good MS Office skill sets



Desirable Experiences :

•  Minimum 5 years experience as IT Business Relation/ IT Account Manager/ IT Account Executive/ IT Presales



Desirable Character :

• Open Minded

• Energetic

• Willing to learn



For interested parties, please do not hesitate to send your updated CV to marchelia@rgf-hragent.asia

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