仕事概要
職種 | 営業、事務、企画、物流系/コールセンター、カスタマーサポート |
---|---|
業種 | 電気、電子、機械/ 機械部品 |
雇用形態 | 未分類 |
ポジションレベル | 本部長/経営層レベル |
募集人数 | 1名 |
希望入社時期 | - |
必須語学力 | |
活かせる語学 | - |
勤務時間 | その他 |
福利厚生・休暇 |
仕事詳細
[Job description]
-Communicating With Clients
Address requests, questions and concerns, making every attempt to resolve the customer's needs as fully and quickly as possible
-Arranging Product Shipments
Assist customers with the order process and provide the most current shipping status on existing ordersl
-Resolving Customer Grievances
Required to demonstrate the ability to multitask and be able to maintain composure and professionalism at all times • Professionally handle incoming inquiry from customers and ensure that inquiry are resolved both promptly and thoroughly.
- Solving problem customer complaint.
- Provide information about all of product.
- Provide quality service and support in a variety of areas including, but not limited to : billing AR Management.
- Troubleshooting customer issues over the phone.
[Skill and Experience]
-Have experience in the duties/experiences above
(being able to execute the roles above) in Trading or Manufacturing company
-English conversation is OK
面接について
連絡先
Customer Service
RGFタレントソリューションズ株式会社
4 〜 6.5 million Rp