仕事概要
職種 | ITエンジニア(SE、Web、ゲーム)/SE(運用、品質管理、サポート) |
---|---|
業種 | IT、通信、インターネット/ 総合、ITサービス |
雇用形態 | 未分類 |
ポジションレベル | 本部長/経営層レベル |
募集人数 | 1名 |
希望入社時期 | - |
必須語学力 | |
活かせる語学 | - |
勤務時間 | その他 |
福利厚生・休暇 |
仕事詳細
Resposibilities :
• Active leadership role supporting the day-to-day activities of the service desk
• Use knowledge bases to diagnose and solve problems or properly escalate
• Use strong technical knowledge and experience in the areas of problem determination, creative solutions, and analysis
• Identify opportunity for and implement process improvements
• Responsible for proper escalation, performing root cause analysis, and resolving high level problems
• Responsible for Team communications and updates
Requirements :
• Minimum graduated from reputable university, Bachelor Degree in Information Technology, Engineering, Business or Science. Master Degree (S2) will be more preferable
• Have good communication, interpersonal skill, and english proficient (written and oral)
• Have good MS Office skill sets
• Well undertanding about PC, Printer, Network, and etc
Desirable Experiences :
• Minimum 2 years experience as Helpdesk leader
• 3 - 5 years total working experience in the same field
Desirable Character :
Intelligent, open minded, willing to learn, cooperative
For interested parties, please do not hesitate to send your updated CV to marchelia@rgf-hragent.asia
面接について
連絡先
Helpdesk Leader for IT Consultancy Company
RGFタレントソリューションズ株式会社
8 〜 12 million Rp