Job summary
| Job category | Professional (Consulting / Finance / Real Estate / Professional Services)／Finance |
|---|---|
| Industry | Other／ |
| Employment type | Uncategorized |
| Position level | Other |
| Number of openings | 1 |
| Desired entry time | - |
| Required language skill |
English （Conversation） Chinese （Conversation） |
| Foreign language competence | - |
| Working hours | Others |
| Welfares / Leave systems |
Work details
*Mainly handle Import export CS work for Chinese customer
-Help manage current customer accounts.
-Deal with a high volume of inbound and outbound phone calls.
-Maintain relationships with carriers and customers.
-Provide exceptional customer service to customers and carriers.
-Solve customer and carrier problems and help resolve issues.
-Provide shipment quotes for customers and set up shipments as required by customers.
-Handle EXIM work
-Other related tasks as assigned
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*Terutama menangani pekerjaan CS ekspor impor untuk pelanggan Cina
-Membantu mengelola akun pelanggan saat ini.
-Menangani panggilan telepon masuk dan keluar dengan volume tinggi.
-Menjaga hubungan dengan operator dan pelanggan.
-Memberikan layanan pelanggan yang luar biasa kepada pelanggan dan operator.
-Menyelesaikan masalah pelanggan dan operator dan membantu menyelesaikan masalah.
-Memberikan penawaran pengiriman untuk pelanggan dan mengatur pengiriman sesuai kebutuhan pelanggan.
-Menangani pekerjaan EXIM
-Tugas terkait lainnya yang ditugaskan
-Forwarding experience ( Import export + CS)
-Business level Mandarin and English
-Person can stay in Semarang
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-Pengalaman forwarding (ekspor impor + CS)
-Bahasa Mandarin dan Inggris tingkat bisnis
-Dapat tinggal di Semarang
About interview
Liaison
Import/export CS staff
RGF HR Agent
5 〜 15 million Rp
