仕事概要
| 職種 | 管理部門系（人事、財務、法務、広報）／管理部門系管理職 |
|---|---|
| 業種 | その他／ |
| 雇用形態 | 未分類 |
| ポジションレベル | その他 |
| 募集人数 | 1名 |
| 希望入社時期 | - |
| 必須語学力 |
英語 （ビジネスレベル） |
| 活かせる語学 | - |
| 勤務時間 | その他 |
| 福利厚生・休暇 |
仕事詳細
<Job Responsibilities>
-Producing effective kick-off and onboarding meetings for the early beginning of customer transition.
-Customer Activation consists of tenant & user registration
-Configure customer's KPI and call memos based on customer business model.
-Gather important points of customer activity.
- Analyze customer situation.
- Finalize & visualize customer KPI.
- Monitor, Analyze & Review customer activity on tool
-Maintaining excellent communication & relationship with all customers and being willing to visit the customer.
-Achieve Customer Success target
-Other related tasks as assigned
<Necessary Skill / Experience >
・Have experience handling SMB, SME, Banking, and Insurance customers for Saas products.
・Have experience as Customer Success / Account Manager in a technology company/start-up.
・ Excellent communication, negotiation, presentation, problem-solving and critical thinking.
・ Familiar with Google Spreadsheet, Microsoft Excel, and similar applications (Salesforce / Hubspot is a plus point).
・Business level English
面接について
連絡先
Customer Success - SAAS Business
RGFタレントソリューションズ株式会社
15 〜 20 million Rp
