Business Analyst for IT Consultancy Industry

Resposibilities :
• Conduct Project Management Plan and process according to applied BSI Project Methodology
• Conduct requirement analysis, with discussion, create mock up, etc to ensure that requirement statements are complete, consistent, concise, comprehensible, feasible, unambiguous, and verifiable
• Proactively learn new technologies, concepts and procedures as appropriate to project requirements
• Review as SME all deliverables during development phase (Testing scenarios) to ensure the scenarios are complete, consistent, concise, comprehensible
• Provide support to resolve customer complaint and improvement plan resulted from CS Survey
• Provide periodic report based on the needs of related organizations requirement
• Support to realize improvement resumed in SII document
• Resolve incident and problem to ensure the SLA achievement
• Conduct incident & service request management, problem management, change management, release & deployment and service improvement as assigned




Requirements :
• Male / Female
• Minimum graduated from reputable university, Bachelor Degree in Information Technology, Engineering, Business or Science
• Strong experience with about 3 years of project, and at least 1 cycle of managing middle size project
• Intensive experience in exercising IT Project Management and Business Process Improvement
• Understand of IT Services Market & Business 
• Specialization & Certification Required : IT Project Management, IT Architecture & Planning
• Have good communication, interpersonal skill, and english proficient (written and oral)
• Have good MS Office skill sets


Desirable Experiences :
• Minimum 4-5 years experience as Business Analyst/System Analyst/Consultant


Desirable Character :
• Open Minded
• Energetic
• Willing to learn


For interested parties, please do not hesitate to send your updated CV to marchelia@rgf-hragent.asia

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