仕事概要
| 職種 | 営業、事務、企画、物流系／経営企画、事業統括、新規事業開発 |
|---|---|
| 業種 | その他／ |
| 雇用形態 | 未分類 |
| ポジションレベル | その他 |
| 募集人数 | 1名 |
| 希望入社時期 | - |
| 必須語学力 |
日本語 （日常会話レベル） 英語 （日常会話レベル） |
| 活かせる語学 | - |
| 勤務時間 | その他 |
| 福利厚生・休暇 |
仕事詳細
- Increase enrollment numbers and retention rates of students.
- Conduct quality checks of English teachers.
- Submit reports to the headquarters.
- Handle customer inquiries in Japanese via phone, email, and chat.
- Resolve complaints and provide timely solutions.
- Document customer interactions and feedback.
- Collaborate with internal teams to ensure smooth service.
- Oversee classroom operations and student attendance.
- Coordinate schedules and communicate with students and parents.
- Manage classroom resources and support teachers.
- Handle student inquiries and assist with administrative tasks.
- Ensure adherence to classroom rules and policies.
- Other tasks as assigned
・At least bachelor's degree in any major preferably from Japanese literature/education
・More than 3 years of experience working in customer service and office work
・Fluent in Japanese (at least N2 holder)
・Fluent in English (TOIEC level 800 or equivalent)
・Strong administrative skill
・Able to operate basic Excel
・Willing to work on a day in weekend (Saturday/Sunday)
・Experience working with Japanese native speaker
面接について
連絡先
Japanese Customer Support Assistant and Admin *Japanese speaker - Education
RGFタレントソリューションズ株式会社
8.5 〜 9.5 million Rp
